Privacy Policy for eZoomInfotech

Effective Date: May 23, 2025

At eZoomInfotech, a digital marketing agency dedicated to empowering e-commerce brands, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or related platforms (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our digital marketing services. The types of information we may collect include:

• Personal Information: Information you provide, such as your name, email address, phone number, company name, and payment details, when you contact us, request services, or engage with our website forms.
• Business-Related Information: Data provided by clients, such as business goals, target audience details, and platform account information, to facilitate marketing campaigns.
• Usage Data: Information about how you interact with our website and Services, including IP address, browser type, pages visited, and time spent, collected via cookies and similar technologies.
• Campaign Data: Performance metrics and analytics related to marketing campaigns we manage, such as ad impressions, clicks, and conversions.

2. How We Use Your Information

We use the information we collect to deliver, optimize, and personalize our Services. Specific uses include:

• Providing and managing digital marketing services, including campaign execution and strategy development.
• Communicating with you about our Services, responding to inquiries, and providing customer support.
• Analyzing website usage and campaign performance to improve our Services and client outcomes.
• Processing payments and fulfilling contractual obligations.
• Sending marketing communications, such as newsletters or updates, with your consent (you may opt out at any time).
• Complying with legal obligations and protecting our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share data with trusted third-party vendors (e.g., analytics providers, advertising platforms like Meta or Google Ads) to perform services on our behalf, under strict confidentiality agreements.
• For Legal Purposes: We may disclose information if required by law, regulation, or legal process, or to protect the rights, safety, or property of eZoomInfotech, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided to you.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze usage, and support advertising efforts. Cookies may collect data such as your IP address, browser type, and browsing behavior. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.

To exercise these rights, contact us at support@ezoominfotech.com. We will respond within the timeframes required by applicable law.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party sites or platforms (e.g., Meta, LinkedIn). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before engaging with them.

9. International Data Transfers

As a U.S.-based company, your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

eZoomInfotech
Email: support@ezoominfotech.com